It was a rough start prior to landing in Port Elizabeth, but it got immensely better once I landed and was picked up from the airport. The guide for my trip, Taku, was great. He was very knowledgeable and just a good dude. The places I went were good and were varied. Though a bit more variation or options wouldn't be a bad thing. I was able to pick Taku's brain for some of the place selections (going to Schotia Safaris as opposed to Addo) and they made sense. This is a newer company in the multi-day realm; they mostly focus on cruise day trips. They are trying to improve and are welcome to feedback. I do recommend this tour and this tour company.